What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your A/C needs repair at your Orlando home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add another level of anxiety. No worries! Service Experts Heating & Air Conditioning is here to fill you in on the standard air conditioning repair process so you’ll be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to verify that it’s not simply a thermostat settings error. The technician will confirm the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioner. A faulty or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then likely ask to see the A/C. Similar to a doctor, the repairman will commence their trial and error discovery process. There are multiple things that could be the culprit of an air conditioner that isn’t running properly, and it’s up the repairman to explore all the possible reasons starting from the most usual issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will most likely check the air filter to make sure it’s not blocked or needs to be replaced. They will inspect your A/C system’s refrigerant levels, make sure the air condenser fan is rotating properly, verify that the size of your air conditioner is right for the size of your residence, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC service tech has identified the issue, he or she should explain all your options to you. The conversation will typically start with the repairman explaining what the issue is, what part (if any) went out, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your choices, which will involve changing out the part and resolving the trouble, but might also involve upgrading parts of the A/C, the A/C system itself, or your complete heating and AC system. In certain cases, it may make more sense to purchase a whole new HVAC system, specifically if the AC is past its prime, or prone to breaking down again and end up with you spending more on A/C system repairs by the time it’s all said and done. The technician will go over how much time, effort, and cost it will take to fix the trouble.

The repairman may at this point explain what could have been done to avoid the trouble or part failure and how to prevent a future problem from happening. This generally includes being proactive with annual maintenance, which not only helps avoid an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair centers will offer a yearly maintenance plan so you don’t have to stress about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will explain the process for repairing the failed part or correcting the issue. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts required and plan your follow-up appointment to fix your air conditioner. Or, if the part required is already handy on their truck, they will go ahead and start the air conditioner repair work with your authorization.

Remember that throughout Orlando your system is in good hands with Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the technicians we send into your home. If you ever come across any questions about your A/C system or what to expect with your air conditioning repair, give us a call 24/7 at 407-329-7661 and we’ll be happy to discuss the process.

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