10 Questions to Ask an HVAC Contractor

Choosing the best HVAC contractor to replace or service your home comfort system can feel daunting. That selection is significant because the contractor you hire heavily impacts your HVAC system’s quality, endurance and efficiency for years to come.

To help you make an informed decision, research several companies in your location that might be well-suited for the job. Once you find a few candidates with adequate experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company's license and insurance should be the first question on the list. Hiring a licensed contractor is how you know that they meet the state and local criteria for HVAC companies. Then, insurance shields you from liability in case of accidents during the course of the maintenance or repair. A reputable HVAC contractor can supply proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could shorten the unit’s life span. A knowledgeable contractor can assess your home and determine the suitable heating and cooling capacity of your new HVAC equipment for the greatest possible comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and air conditioner brands offer systems with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the perfect fit for your needs. To get an idea of equipment quality and prices, give consideration to making a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal estimate. With an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you recognize where your money is going. Seek estimates from a variety of HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always result in the savings you think they will. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. However, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are vital to optimize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your installer promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state authorities. A reliable contractor should handle this process for you, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Make sure to ask if they have financing options or if they expect full payment as soon as the work is complete.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project's size and difficulty. Even so, having a clear timeline is very important to reduce disruption to your everyday routine. Your contractor should give a reasonable time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to suggest ways to maximize energy efficiency through a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a more modest heating and cooling system. The result is a more affordable up-front investment and reduced utility costs for years to come.

Contact Service Experts Heating & Air Conditioning for HVAC Contracting Services in Orlando

At Service Experts Heating & Air Conditioning we understand that choosing the right HVAC contractor is a major commitment you shouldn’t take lightly. As industry leaders with years of experience and as one of almost 100 Service Experts locations across North America, the team at Service Experts Heating & Air Conditioning proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to contact us today at 407-329-7661. Whenever you contact a Service Experts office like Service Experts Heating & Air Conditioning, we’ll be ready to answer your questions and help you make the best decisions for your HVAC needs.